Warranty Request

If you're a CBH homeowner who needs to submit a warranty request, we're happy to help you.

We're Here to Help

If you are unable to access your homeowner portal or experience technical difficulties with your request, please contact CBH Homes at customercare@cbhhomes.com (M–F, 8am – 5pm MT).

Landscaping is not covered under CBH's 1-year builder warranty.

Once we hand over the keys, ongoing care and maintenance of the landscaping become the homeowner's responsibility. Landscaping is not covered under CBH's 1-year builder warranty.

If you're experiencing pooling water, low sprinkler pressure/not enough coverage, or dead sod, start with adjusting your watering times, checking sprinkler heads, and fertilizing your lawn. Go to our maintenance page to see videos and more how to's.

Love More, Worry Less.

At CBH Homes, building dreams is what we do. And that doesn’t stop when we hand you the keys. Our Customer Care Team is dedicated to your peace of mind. Here’s a look at what’s covered under your one-year warranty, ensuring your new home stays beautiful and functional. We’re here for you to provide peace of mind and enhanced customer service should anything arise with your new home. For full details, download the CBH Homes Warranty Manual.

CBH Homes Warranty Manual

CBH Homes Warranty Coverage Overview

Sitework & Draining

Coverage for settlement, drainage within 10 feet of your home, and grading issues. Landscaping survival and erosion beyond 10 feet are homeowner responsibilities.

Foundation & Concrete

Covers cracks exceeding size tolerances in foundations, garage slabs, steps, and driveways. Routine cosmetic variations like minor cracking are normal.

Doors & Windows

Includes repairs for warping, sticking, or operational issues in doors and windows. Condensation, broken glass, and screens typically fall outside warranty unless noted at move-in.

Thermal & Moisture Protection

Includes coverage for leaks, insulation gaps, and issues with crawl space moisture or attic ventilation when caused by installation. Routine caulking is a homeowner maintenance item.

Plumbing, Electrical & HVAC

Covers defects in installed systems, including leaks, electrical wiring issues, and HVAC performance. Routine maintenance and misuse are homeowner responsibilities.

Interior Finishes & Surfaces

Includes repairs for flooring gaps outside normal tolerances and cabinet adjustments. Drywall cracks, nail pops, cosmetic wear, paint touch-ups, and minor variations are considered normal homeowner maintenance and are not included in coverage.

Fireplaces & Appliances

Fireplaces are covered by the manufacturer's warranty. Appliances are also covered by manufacturer warranties—contact info can be found in your CBH Warranty Manual.

Information and graphics shown are for illustration purposes and do not represent actual coverage in the limited warranty. Please see the warranty manual issued at the closing of your home for details and terms of warranty coverage provided.

Homeowner Resources

We have a helpful collection of blog posts packed with homeowner resources—from maintenance tips and warranty guides to financing advice and community updates—giving you everything you need to confidently care for and enjoy your home.

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Hear From Our Happy Homeowners

We just bought a CBH house and we loved how easy the process was. We found our dream home but if we were to buy again, we know we would be taken care of.

– Deyar + Adela

CBH is going above and beyond to make sure buying a home with them is easy!

– Heidi + Erik

We loved our experience with CBH Homes. They made it easy for us to find a house that matched our criteria. We love our home!

– The Fisk Family

Everyone was great. CBH made it possible for me to own my own home.

– Katie

Check out our Maintenance Videos to help you keep your home in top shape!

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Tour Now

We know looking for your dream home takes time. That's why we've installed keypads onto select CBH homes so you can tour on your schedule, with zero pressure.

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Buy Online

Buying a home has never been easier. In only 3 steps, you can buy a new CBH Home all on your own from the comfort of your couch (or anywhere, really). Be the first to put your name on the home of your dreams.

Reserve Your New Home

Getting started on your homebuying journey? Check out our Homebuying 101

Warranty Portal is currently under construction! If you closed on your home before 8/1/2025 go to 2-10 Homebuyers Warranty login page. If you closed on your home on, or after 8/1/2025 go to CBH Warranty Portal Login. If you have any questions or need help, please reach out to customercare@cbhhomes.com

Based on the dates selected, your warranty has expired. If you have questions or concerns, please contact customercare@cbhhomes.com

Check out our Maintenance Videos

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